1. How do you set your rates?
2. Do you conduct a background check on employees?
3. Will the same cleaner be sent to my home every time?
4. Are you bonded and insured?
5. Do you bring equipment and supplies?
6. Do you have a satisfaction guarantee?
7. How will you gain access to my home?
8. What services are included in the job?
9. Can I get this in writing?